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What Does My Order Status Mean?

Waiting for paymentYou have not paid your order yet.You are welcome to pay your order now.

We have not received your payment yet or the payment did not go

through in your bank or Paypal account.

Please check your payment account to confirm first 

whether the payment went through successfully.


We have accepted your payment and we are processing your order. 

Processing time will usually take 3-10 business days and the procedure includes 3 

steps :

1.Allocate stock to your order

2.Complete quality control for your items

3.Pack your items 

*For more information about our dispatch time for your specific 

item, please refer to the product page and see i.e  "Dispatch 

time: Ships with 7-15 days".

Contact us to edit the address or the items.
Shipped OutYour order has been sent out to you.

1. Follow up the delivery in your account and track

the package online. 

2. If you’ve chosen free shipping and haven’t 

purchased a tracking number, we kindly ask you to wait for your order 10-45 working days. For more delivery 

estimation, please click here.

CancelledYour unpaid order is canceled.Please feel free to replace an order anytime.
RefundedYour order has been refunded on our side.

If you paid with Paypal, please allow 2 working days for the transaction to appear on your account. If

you paid by credit card it will take 7-14 working 

days depending on your credit card company.